Shipping Policy

• To be eligible for a refund, customers must contact us within [3 days] of receiving the product.
• The product must be in its original condition, unused, and in the same packaging as received.

• Customers are required to submit a refund request via [contact email or contact form link].
• Our team will review the request and notify the customer of the approval or rejection of the refund.
• If approved, the refund will be processed to the original payment method within number of days 5-10 business days.

Some items are non-refundable, including [list of non-refundable items, e.g., personalized products, gift cards, etc.].

Customers are responsible for the return shipping costs unless the return is due to a defect or an error on our part.